Risk Disclosures
Genetix Financial, LLC is not a securities broker-dealer ("Broker") or a bank and does not hold your money. We are a Software as a Service (SaaS) vendor that offers algorithmic trading solutions. We have integrated with one or more Brokers for trade execution, but you are always free to use a different Broker and make your own trades. If you choose to use one of our integrated Brokers, you must open a brokerage account separately and then copy the API credential(s) supplied by the Broker into our service to enable our service to communicate with the Broker. Currently, we offer integration with Tradier . Tradier offers both cash and margin accounts. The Broker provides risk disclosures when you open an account but as a reminder of general trading risks:
- Your brokerage account may lose value.
- Systems response and account access times may vary due to a variety of factors including performance and availability of our servers, the Broker's servers, the network between our servers and the Broker's servers, etc.
- Past performance is no guarantee of future returns.
- Please consider your financial condition, investment objectives, time horizon and expenses before making any investment decision.
- Trading on margin increases the risk of loss.
Our software allows you to choose one or more securities and develop a trading strategy based on past performance. We cannot guarantee any particular result from any strategy you employ. Although we have spent significant time developing and testing our software, past performance can never guarantee future results. Additionally, we cannot guarantee that our software will perform as intended. Accordingly, the strategies you develop using our software may result in losses rather than gains. Trading securities is inherently risky and you should only employ our software as a small portion of your investment portfolio, using funds that you can afford to lose if that should happen.
There are additional technical risks associated with using our service. Technical failures occur from time to time. Vigilance on your part is necessary in order to mitigate the effect of failures which may occur. Technical failures that can occur include, but are not limited to:
- Our service depends on data provided by a third party that supplies end of day quotes (ie open, high, low, close, volume). There could be a disruption in the ability to download the data in a timely fashion after a market session ends. There is also the risk of errors in the data provided by the third party vendor that could result in unexpected or unpredictable behavior of our service.
- If you use one of our integrated Brokers, our service depends on being able to communicate with the Broker to receive information about orders that have been filled, canceled, expired, etc. so that we can maintain accurate records in our database and take appropriate actions in response to certain events such as order fills. For example, when our software is notified by the Broker an order has been filled and at what price it makes calculations about the prices for take profit and stop loss orders and then submits a pair of OCO (One Cancels Other) orders to the Broker. If for any reason our software does not receive notification that an order has filled that would create a situation where you actually have a position in a security in your brokerage account but there are no take profit or stop loss orders associated with that position. Left uncorrected, this could lead to larger gains or losses than if the OCO orders had been in place.
- Our software offers various tools in the User Interface (UI) that show you problems that exist such as positions without OCO orders, mismatches between positions and active trades, etc. and the means to repair many of these situations by clicking on a button. For example, if there are one or more positions at the brokerage where the trade on our side does not have any knowledge that OCO orders have been placed there is a button provided that will cause our software to retry creating and sending the OCO orders to the broker. Another example is a situation where an entry order was placed but expired unfilled at the end of the trading session and yet our software was not notified that the entry order has been canceled. This can cause a record-keeping problem on our side where the overall trade should have been marked as canceled but it still shows as pending. This situation can be corrected by clicking the "Sync With Broker" button when viewing a trade.
- Our software depends on our servers being available. Our servers are hosted by a third party hosting company. There could be hardware or network issues beyond our control that cause our servers to go down or to be unavailable. This can lead to the inability to place OCO orders in response to order fill notifications. It can also lead to general record-keeping errors.
- The Broker's servers likewise need to be available. Their servers could go down or become unavailable for any number of reasons. This could lead to the issues mentioned above such as the inability to place orders and incorrect record-keeping.
- The network between our servers and the Broker's servers could go down. This could also cause the inability to place orders or lead to errors in record-keeping.
- There could be one or more bugs in the Broker's software. This could potentially affect trade execution and/or their record-keeping.
- There could be one or more bugs in our software. This could lead to errors in the price calculation for entry, take profit and/or stop loss prices. Other possible effects include, but are not limited to failure to generate trade signals, failure to transmit orders to the Broker, failure to respond correctly to notifications from the Broker, record-keeping errors, errors processing your payments, etc.
- Either the Broker's and/or our database server(s) could suffer data corruption or loss.
- Third party web services upon which our service or the broker's service depends could go down.
- Your computer or network could go down.
- Acts of God (ie earthquakes, tornadoes, hurricanes, fires, floods, wars, etc.) could cause interruptions in service.
We encourage you to regularly monitor the pages in the Troubleshooting menu that we provide to stay apprised of problems that need corrective action and to take corrective action promptly when necessary.
You always have the option of logging in to the Broker's website and placing or cancelling orders or liquidating positions via their UI.